The roadside assistance partner behind fleets, insurers, motor clubs and carriers.
Helping drivers more than 20,000 times a year through live dispatchers, backed by a nationwide network of vetted providers we stand behind. One call, one breakdown, one driver at a time.
Who we serve
Every account gets the same dispatch desk, the same provider standards and the same paperwork. What changes is how the work is scoped, reported and billed.
Fleets
Downtime is the cost. We get the unit moving or towed to your yard and report every event against the vehicle.
Fleet programsInsurance
Policyholder roadside benefits fulfilled at negotiated rates, with the documentation your claims team expects.
Insurance programsMotor Clubs
Overflow and full-program dispatch for membership organizations, scripted to your member experience.
Motor club programsDealerships
Customer breakdowns brought back to your service lane, so the repair and the relationship stay with you.
Dealership programsLogistics Carriers
Heavy-duty tow, mobile diesel mechanic and tire service on the corridor, dispatched to keep loads on schedule.
Carrier programsWhat usually happens on a breakdown, and what happens with SOS
The difference is not the tow truck. It is who is accountable for the forty minutes before it arrives and the paperwork after it leaves.
The Typical Experience
- The driver searches for a tow company and calls whoever answers first.
- The office finds out after the fact, usually from an invoice.
- Rates are quoted on the spot and vary by who picked up.
- No record of who was dispatched, when they arrived or what was done.
- Disputes take weeks because nobody has the paperwork.
With SOS Roadside
- One number for every driver, every vehicle, every state.
- Work authorization first. Nothing rolls until the scope and price are confirmed.
- Pre-negotiated rates with providers who are already in the network.
- Text updates to the driver and the account from dispatch to completion.
- Signed work order, photos and timestamps attached to every service event.
- One invoice from one vendor, audited before it reaches you.
What we do
Four service lines, light-duty through heavy-duty, dispatched around the clock across all 50 states. All services
Towing
Light, medium and heavy-duty towing, flatbed and wheel-lift, delivered to the facility you choose.
Roadside Assistance
Jump start, battery, tire, lockout, fuel delivery, winch out and mobile mechanic.
Accident Management
Scene recovery, secure storage and delivery to the repair or body shop you designate.
Transport
Auto, equipment, heavy specialized and long-distance transport on a scheduled basis.
Nationwide coverage across every major OEM
From Peterbilt to Volvo, Mack to Freightliner, the network services every engine, every trailer and every box on the highway.
Coverage in all 50 states, including Alaska and Hawaii
Coverage is built from providers we have onboarded, verified and paid, not from a directory. Where an account's volume grows, the network is built out ahead of it.
Major Corridors
I-10, I-20, I-35, I-40, I-70, I-75, I-80 and I-95, with heavy-duty capability at truck-stop density.
Metro Areas
Multiple providers per service class in major metros, so a single busy operator never holds up a job.
Rural Reach
Longer distances are quoted honestly and dispatched to the operator who actually covers the county.
Alaska And Hawaii
Island and remote coverage through local providers, with the same dispatch desk and documentation.
Tow and roadside operators: join the network
We send work to operators who answer the phone, show up when they said they would and finish the paperwork. In return you get steady volume and pay that does not wait for net-30.
Rate Agreed Before You Roll
Every job comes with a confirmed rate. No haggling on scene, no surprises on the invoice.
Paid By Single-Use Virtual Card
A card is issued for the job when you accept it and released on completion.
Dispatch That Knows Your Equipment
We match jobs to what you run: flatbed, wheel-lift, heavy wrecker, service truck, mobile tire.
A Dispatcher, Not A Phone Tree
Questions on a job go to the dispatcher who assigned it, not a ticket queue.
Partner With SOS Roadside
Tell us about your fleet, program or customer base. We come back with a coverage assessment and a rate proposal, usually within two business days.
Start A ConversationTalk To Dispatch
Live 24 hours a day at (855) 706-7800. For account questions, invoices or disputes, write to support@sosroadside.com.
Contact Details