Fleet roadside, reported the way your fleet is managed.
Delivery vans, service trucks, municipal vehicles, rental units. When one goes down, the driver calls one number and the event is recorded against that unit, that driver and that cost center.
Keep the unit moving. When it cannot move, get it home.
Roadside first where it makes sense, tow to your facility when it does not, and no second phone call between the two.
Roadside On The Route
Jump start, tire change, lockout, fuel delivery. Most events close without a tow.
Tow To Your Yard
Destination defaults per location, so the unit lands at your shop, not a stranger's lot.
Mobile Mechanic
Light-duty and diesel technicians dispatched to the vehicle for repairs that can be made roadside.
Long-Distance Moves
Inoperable units moved between facilities on a scheduled point-to-point quote.
After Hours, Every Night
The same dispatchers at 3 a.m. as at 3 p.m. No answering service, no callback queue.
Cost Visibility
Every event itemized by unit, service and provider on a monthly statement.
From the driver's call to your statement
- Driver
Calls The Fleet Line
The dispatcher captures unit number, location, symptoms and any driver instructions on file for that fleet.
- SOS dispatch
Authorizes The Work
Scope and destination are confirmed against your program rules. Approval limits and escalation contacts are honored automatically.
- Network provider
Accepts And Rolls
Rate confirmed at assignment. The driver and your office get ETA and arrival by text.
- SOS operations
Audits And Invoices
Work order, photos and timestamps reviewed before the event reaches your statement.
Records your fleet manager will actually use
- Monthly statement itemized by unit, driver, service, provider and state.
- Per-event record with timestamps, signed work order and photos, available on request.
- Driver instructions on file: preferred yards, approval limits, who to call at your office and when.
- Repeat-unit visibility, so a vehicle that keeps calling is easy to spot.
- A named contact at SOS for program changes and billing questions.
Services Most Fleets Use
Set Up A Fleet Program
Tell us the vehicle count, classes and states you operate in. We will come back with coverage detail and a rate card.
Partner With UsSee The Service Catalog
Every service code, what it includes and every fee we charge, in one place.
View Services